Jason is a strategic leader with over 20 years’ experience elevating technology outcomes across government, health, and corporate sectors. With a significant career of being ‘the safe hands’ for national portfolios, he delivers high-impact solutions through deep procurement expertise, trusted stakeholder engagement, and end-to-end tender management. He’s best known for aligning technology with strategic priorities—supporting complex organisations to achieve better performance, compliance, and value.

James doesn’t just understand Apple ecosystems—he’s helped shape how they’re deployed across Australia. With a career built on solving real-world problems with elegant tech, James co-founded Rocketbox to bring clarity, creativity, and confidence to Apple-first environments.

From his early work in medical research and higher ed IT to leading strategic rollouts for education and enterprise, James is known for his calm leadership and big-picture thinking. At Rocketbox, he guides the team with a deep understanding of both the technical and human sides of technology—ensuring that every solution we deliver is not only seamless, but sustainable.

From coordinating complex deployments to making sure the right tech gets to the right place at the right time, Sally’s blend of logistical savvy and human-first leadership keeps the Rocketbox Ops crew humming.

At Rocketbox, Sal’s team keeps our engines running—coordinating people, processes, and partnerships to ensure everything behind the scenes runs smoothly so our clients shine on the front lines.

She’s organised, unflappable, and laser-focused on delivering the kind of behind-the-scenes excellence that lets our front-line services shine.

Adam Rice brings over two decades of engineering, product leadership, and hands-on development experience to Rocketbox. With a career that spans education, medtech, dev communities, and enterprise-scale infrastructure, Adam is the kind of technical lead who doesn’t just build systems—he builds capability.

From his early days designing Oracle-based commerce sites to leading engineering teams at Culture Amp, Bio Concepts, and Education Advantage, Adam’s work has consistently focused on building smarter, faster, more scalable technology with purpose. As Head of Engineering at Rocketbox, he leads product direction, architecture, and engineering operations, helping shape solutions that are as thoughtful as they are powerful.

Outside of Rocketbox, Adam serves as Vice President of Ruby Australia and co-hosts Ruby Melbourne, where he supports open source communities and promotes inclusive development spaces.

Jarna is the steady hand behind Rocketbox’s repair operations—blending technical know-how, logistical finesse, and a sharp eye for detail. With years of experience coordinating Apple device diagnostics, parts sourcing, and service workflows, she ensures every repair is fast, precise, and stress-free for clients.

Whether it’s a cracked screen, a dead logic board, or just “something weird going on,” Jarna leads the team that gets devices back in action with minimal downtime. Her customer-first approach, combined with process efficiency and deep product knowledge, makes her a trusted ally for every Rocketbox client with mission-critical gear.

With over 20 years in the tech industry and a career spanning education, enterprise, and global product teams, Andrew Tan brings serious depth to the Rocketbox bench. From lecturing in Java at RMIT to engineering Apple solutions at a national scale, Andrew’s focus has always been the same: making complex systems work simply and securely.

As Senior Technical Specialist, Andrew leads high-level deployments, zero-touch rollouts, and strategic integrations—especially for clients with big goals and lots of moving parts. Whether it’s MDM, identity management, or multi-site fleet strategy, Andrew blends tested confidence with deep technical chops to get it done right the first time.

Melanie Eggins is the driving force behind Rocketbox’s training programs, combining her background as a registered educator with deep Apple expertise. As a fully certified Apple Learning Specialist, she helps teams unlock the full potential of their devices—not just by teaching features, but by transforming workflows and boosting confidence.

With over 15 years spent coaching professionals on the integration of technology into their daily practice, Melanie leads with empathy, energy, and razor-sharp pedagogy. Whether she's guiding a government rollout or training creatives on their first iPad Pro, Melanie ensures Rocketbox clients don’t just get great tech—they know exactly how to use it for maximum potential.